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Spa Etiquette

From the moment you step through the door of the spa you can relax and forget about you day-to-day routine.

Appointments

We recommend that you book your spa appointments at the same time as you book your stay, ora t least 24h in advance. We will be delighted to give you details of our spa menu and advise you on your experience.
Packages included with your stay will automatically be taken into account.

Arrival Time

We recommend that you arrive 15 minutes before your appointment time. Arriving late for your appointment could have a detrimental knock-on effect and, as a result, your treatment may be shortened.

Cancellation Policy

Please let us know in advance if you are not going to be able to come for your appointment. A cancellation fee of 50% will be charged for cancellations made less than 8 hours before the scheduled appointment time. If you simply do not turn up for your appointment, you will have to pay the full cost of the appointments booked. If you are a guest from the hotel, the cost of the missed appointments will be charged directly to your room. If you are not a guest, appointments will only be confirmed after payment has been received or credit card details have been provided.

True Relaxation

The Spa is set in an ambience of harmony and tranquility, so we kindly ask that you switch off your electronic devices (mobile phones and others). Smoking and the consumption of alcoholic drinks are strictly forbidden.

Meeting your needs

If you have any suggestions or comments about your spa experience that you feel that are importante, then let the therapists on duty know.

For spa bookings or more information: Telephone. +351 282 771 550 | Ext 11

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