Flexibility

Uncertain times are upon us, and we understand if you feel the need to change your plans. Individual bookings have now a new and flexible policy in place which applies according to the following details:

Existing bookings
All our clients with reservations made until 30th of June 2020, can change the booking until 24 hours prior to arrival day with no extra cost. You can postpone your booking until 30th of June 2021.

New bookings
All new booking made until 31st of August 2020, for stays up to 30th of December 2020, can be changed or cancelled without any penalties. You must notify us up to 48hours prior to your arrival day to be penalty free.

Our team is always available by phone +351 282 771 500 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Be Safe With Us

The safety and health of our guests and staff will always be a top priority for us. Therefore we are committed to ensuring a safe environment by following the guidelines issued by the World Health Organization (WHO) and by the Portuguese national health authority, Direção Geral de Saúde (DGS). Cascade Wellness Resort bears the Clean & Safe certificate, issued by Turismo de Portugal, which guarantees the resort's compliance with the hygiene and public health official guidelines.

For more information about the safety measures that are being implemented, click here: Be Safe With Us.